Terms and conditions – Mundo das Fraldas

Terms and conditions

Legal Information

Commercial Name: Guardsat - Security, Lda.
Taxpayer No.: 507791410
Address: Rua Dr. Alfredo Cordeiro, nº 687 4450-007 Matosinhos
Email: sales@mascaras-descartaveis.com

Guarantee

Products purchased through our online store have a warranty period of 2 years from the moment of delivery to the customer, covering manufacturing defects.
Observations: The warranty does not cover damage caused by external factors such as atmospheric phenomena, fire, water, abnormal or abusive use of the material and/or by unauthorized companies.

orders

To place an order, it is necessary to access the online store and register as a user, filling in the electronic form and following the instructions for each step. After registration, the user will be able to purchase their products.

Stock

Upon completion of the order by the customer, all orders received by us are submitted to stock confirmation manually, if we do not have stock of any product selected by the customer in their order, we will contact the customer via phone or email. , to present another option or forecast date for product availability.

Products

The images of the products are merely illustrative and, in some cases, may not fully correspond to the final product.

prices

The value of the products in our online store are shown with VAT.

payments

Masks Disposables through its online store currently has payment options: Paypal, Multibanco.

Shipping

Shipping costs will be automatically updated at the time of order completion.

fees

The products have the legal rate of VAT in force.

Dealers and Professionals

To take advantage of the prices for professionals and resellers, please contact us at sales@mascaras-descartaveis.com.

exchanges

If you purchased an item from our online store, you have a period of 15 days to return your order. You can do so as long as the item is in the same condition in which it was sold, in its original packaging and accompanied by all the accessories that make it up.

You can do it in the following ways:
– Contact us via email to sales@mascaras-descartaveis.com

Grades:
– Disposable items, given their nature, cannot be exchanged or returned.
– Never send the article to Mascaras Descartaveis without prior contact through our email sales@mascaras-descartaveis.com
– The customer must bear the costs of sending the return to our warehouse.